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University exam access arrangements not followed for an autistic student with significant exam anxiety. It is reasonable for the university to only offer the remedy of resitting exams?
The university say they have discharged their responsibility to remedy the error by offering student the opportunity to resit exams "as if for the first time" ie without penalty. Student has severe anxiety around exams and has had no reassurance that errors will not recur. Year was passed but results lower than expected and results will affect final degree classification.
SenateUser 710
30 Apr 2025
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Is it possible to convince a University to agree a remedy for lack of disability support which is outside their standard published remedies?
Appeal has been upheld but their only suggested remedy is to resit the modules (from the last academic year - 2nd year) in the next academic year. The modules were passed but not at sufficient level to continue on integrated masters course so has dropped down to Bachelors (by a few percent). They will only re-instate to Masters if she passes the 2nd year modules at sufficient academic grade, but student is currently in final year of Bachelors and due to graduate before the exams take place! We are arguing that the failure to meet threshold is due to lack of disability support and provision and that if she passes 3rd year modules at sufficient level, this should indicate ability to continue.
Not sure how to argue this when response is "computer says no". Currently awaiting investigation of formal complaint.SenateUser 710
22 Nov 2024