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  • Is it possible to convince a University to agree a remedy for lack of disability support which is outside their standard published remedies?

    Appeal has been upheld but their only suggested remedy is to resit the modules (from the last academic year - 2nd year) in the next academic year. The modules were passed but not at sufficient level to continue on integrated masters course so has dropped down to Bachelors (by a few percent). They will only re-instate to Masters if she passes the 2nd year modules at sufficient academic grade, but student is currently in final year of Bachelors and due to graduate before the exams take place! We are arguing that the failure to meet threshold is due to lack of disability support and provision and that if she passes 3rd year modules at sufficient level, this should indicate ability to continue.

    Not sure how to argue this when response is "computer says no". Currently awaiting investigation of formal complaint.

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  • EHCNA : Where EP has referred to specialist advice from SALT / OT but the LA has not arranged assessment what can do done?

    LA has decided SALT / OT assessment not necessary following "not known to service" response. EP report however states that further details on needs will be available from specialist advice. Formal complaint response (from LA stage 2 complaint) was that the decision comes under professional judgement of SEN team and therefore they cannot intervene. Decision has been submitted to panel by case worker.

    Any idea what to do next?

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  • University exam access arrangements not followed for an autistic student with significant exam anxiety. It is reasonable for the university to only offer the remedy of resitting exams?

    The university say they have discharged their responsibility to remedy the error by offering student the opportunity to resit exams "as if for the first time" ie without penalty. Student has severe anxiety around exams and has had no reassurance that errors will not recur. Year was passed but results lower than expected and results will affect final degree classification.

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  • Can a University refuse to consider an appeal where they failed to properly consider the equality act as they only allow appeals on the basis of procedural irregularity??

    Following the outcome of a complaint to a University, I wish to appeal the decision. The grounds for appeal are either a) new information that was not available at the time or b) procedural irregularity. In reading the outcome letter, it is clear that they have not properly applied the equality act and related guidance in their consideration of the complaint. Would this come under procedural irregularity?

    This is regarding the reasonableness or otherwise of a request under reasonable adjustments. Note this is something that is a fairly standard adjustment in most higher education and other institutions and their own university wide guidance says should happen, but the academic department in question has ignored and argues that the workload is too high or too complex.

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